What To Do When the NHS Moves the Goalposts

A practical guide one page guide for people with chronic conditions navigating the Advice and Guidance referral process.

From April 2026, the way GP referrals work is changing and if you have a complex chronic condition, it pays to know what to do when the system doesn't move the way it should.

This guide gives you the practical steps, in plain language, so you know exactly what to ask, who to contact, and how to move things forward without having to figure it out alone in the middle of an appointment.

One page. Keep it somewhere you can find it.

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